09 | Groundwork | Four Observations: Origin

Wednesday, December 28th, 2011

Note: The five posts entitled “Groundwork” were originally written in 2009. See here. . Push models treat people as passive consumers whose needs can be anticipated and shaped by centralized decision-makers. Pull models treat people as networked creators who are uniquely positioned to transform uncertainty from a problem into an opportunity. John Hagel and John […]